Jira Service Management

{"xsrfToken":"6e38f5621a25692a7f08bb4cd4e20a8d8d78e846_lout","branding":{"id":"1","key":"support","name":"Snailbyte Games Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#000000","headerLinkColor":"#ffffff","headerLinkHoverColor":"#242424","headerLinkHoverBGColor":"#242424","headerBadgeColor":"#242424"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5ac4b545-2933-4ee8-b20a-6332284eea10/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGYwYWJkZi00MGMwLTRiOTAtOGIyNy0zMGQ1YzQyYWE1MjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVhYzRiNTQ1LTI5MzMtNGVlOC1iMjBhLTYzMzIyODRlZWExMCI6WyJyZWFkIl19LCJleHAiOjE3MzQ5NTM4MTQsIm5iZiI6MTczNDk1MzIxNH0.wzZyDGSWTN3UgprCYW31bM2YqWoXpl7jSahGyAiGtvU&client=34f0abdf-40c0-4b90-8b27-30d5c42aa525&mode=fit","logoId":"5ac4b545-2933-4ee8-b20a-6332284eea10","isLogoAvailable":true,"helpCenterTitle":"SnailByte Games Support Portal","sharedPortalName":"SnailByte Games Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"SnailByte Games Support Portal","sharedPortalName":"SnailByte Games Support","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"SnailByte Games Support Portal","sharedPortalName":"SnailByte Games Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#003070","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/027049de-b64d-468d-ae7a-c5c739d173e4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGYwYWJkZi00MGMwLTRiOTAtOGIyNy0zMGQ1YzQyYWE1MjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjAyNzA0OWRlLWI2NGQtNDY4ZC1hZTdhLWM1YzczOWQxNzNlNCI6WyJyZWFkIl19LCJleHAiOjE3MzQ5NTM4MTQsIm5iZiI6MTczNDk1MzIxNH0.LPxiC5G1_whFOv7qaowYqhG4Ntt0Pk8pkgAJYsAA0hs&client=34f0abdf-40c0-4b90-8b27-30d5c42aa525&height=300&mode=fit","bannerMediaApiFileId":"027049de-b64d-468d-ae7a-c5c739d173e4","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"support","projectId":10001,"serviceDeskId":1,"name":"Snailbyte Games Support","description":"Welcome to the Snailbyte Games Support! You can raise a request using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"1","name":"Get in touch","descriptionHtml":"","callToAction":"Get in touch","introHtml":"Get in touch with us!","icon":10549,"iconUrl":"https://snailbytegames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"16","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Let us know if something isn't working properly and we'll take care as soon as possible.","icon":10545,"iconUrl":"https://snailbytegames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[11],"key":""},{"id":"7","name":"Request a Steam key","descriptionHtml":"","callToAction":"Request a Steam key","introHtml":"Are you looking for a key to the game?","icon":10513,"iconUrl":"https://snailbytegames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[11],"key":""},{"id":"20","name":"Suggest a feature","descriptionHtml":"","callToAction":"Suggest a feature","introHtml":"You have a great idea for one of our games? Please tell us!","icon":10522,"iconUrl":"https://snailbytegames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[11],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://snailbytegames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General Requests"},{"id":11,"name":"Game Requests"}],"orderMapping":{"1":[1],"11":[16,20,7],"2":[1],"7":[16,20],"8":[16,20]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNGYwYWJkZi00MGMwLTRiOTAtOGIyNy0zMGQ1YzQyYWE1MjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ5NTQ0MTQsIm5iZiI6MTczNDk1MzIxNH0.2NLqLjULxN9ckmcLJU0EGcYJ0Zi8z-KIyMmjDjwrCi0","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"34f0abdf-40c0-4b90-8b27-30d5c42aa525","tokenDurationInMins":20}},"sharedPortal":{"name":"SnailByte Games Support","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=snailbytegames","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"6e38f5621a25692a7f08bb4cd4e20a8d8d78e846_lout","baseUrl":"https://snailbytegames.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://snailbytegames.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"34f0abdf-40c0-4b90-8b27-30d5c42aa525","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"dfd31874b4894cbaa0bc212022851eaf","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}